Return & Exchanges

We want you to love your purchase from sokahayun. If you're not completely satisfied, we're here to help.

📦 Return Eligibility

We accept returns under the following conditions:

• The item is returned within 14 days of delivery

• The item is unused, unwashed, and in original condition

• All original tags and packaging are intact

Items that are damaged due to improper use, worn, or altered will not be accepted.

🔁 Exchanges

We do not offer direct exchanges. If you would like a different size or item, please return your original order for a refund and place a new order.

🚫 Non-Returnable Items

The following items are final sale and cannot be returned:

• Clearance items

• Lingerie or intimates

• Accessories (earrings, hats, etc.)

• Items marked as "non-returnable" on the product page

💸 Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved returns will be refunded to your original payment method

• Processing time may take 5–10 business days depending on your bank

Shipping fees (if any) are non-refundable.

📍 Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service for your return.

Please refer to our Contact Us page if you have any questions regarding your return.