Privacy Policy

At sokahayun, we are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, shipping ADDRESS, phone number, payment details (processed securely), etc.
Order Information: Items purchased, order total, and transaction date.
Device & Usage Information: IP address, browser type, language, and browsing activity on our site.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates
Provide customer support
Improve our website and services
Detect and prevent fraud or abuse
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

Payment processors (e.g., Stripe, PayPal)
Logistics and shipping providers
Service providers helping us operate our website
Legal authorities if required by law

All third parties are obligated to protect your information.

4. Data Storage & Security

We store personal information on secure servers and use encryption, firewall protection, and other safeguards to prevent unauthorized access.

5. Cookies

We use cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You may manage or disable cookies in your browser settings, though some features may be limited as a result.

6. Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict data processing
Withdraw consent at any time (where applicable)

To exercise these rights, please refer to our Contact Us page.

7. Retention

We retain your information as long as necessary to fulfill orders, comply with our legal obligations, and protect our interests.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

By using our site, you agree to this Privacy Policy.